Field Service Technician
The hiring leader, on the record
You have opened a hundred postings that all sound the same. Nothing here does.
These are excerpts from one recorded conversation with the hiring manager for this role. The problems, the team, what good looks like in year one. Not a culture video. Not a scraped job description. One conversation, straight to you.
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Excerpt
When the call comes in Excerpt 1 of 3 — the hiring manager, in their own words
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Treated like people not a number Excerpt 2 of 3 — the hiring manager, in their own words
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Puzzle behind the machine Excerpt 3 of 3 — the hiring manager, in their own words
Tap a clip to watch it right here. The full conversation these were cut from is further down this page.
Field Service Technician, Cincinnati-based
- Industry
- Manufacturing
- Location
- Cincinnati, Ohio
- Employment
- Full time
What this role is measured on
Work alongside experienced technicians in the Cincinnati shop to learn specialized systems and methods: mechanical teardown, rebuild, inspection, and testing of centrifuge and screening equipment, and diagnosing vibration, wear, or balance issues. Spend the first 6-12 months primarily in the Cincinnati shop learning systems and procedures, with ongoing mentorship from senior field engineers and supervisors; merit increases available as knowledge and skill level grow. After the training period, travel to customer sites nationwide to perform installations, maintenance, and troubleshooting, upholding strict safety, quality, and communication standards on every assignment.
The full conversation
The whole thing, unedited. Every clip above was cut from this one recording: the hiring manager for this role describing the problems, the team, and what they need in the seat. Nobody wrote them a script.
Full job description The complete posting, as the client wrote it
Field Service Technician, Cincinnati-based
The Mission
Join a privately owned, people-first engineering company and grow from technician to trusted expert in centrifugal screening and filtering systems used in critical industrial operations worldwide.
Performance Objectives
Work alongside experienced technicians in the Cincinnati shop to learn specialized systems and methods: mechanical teardown, rebuild, inspection, and testing of centrifuge and screening equipment, and diagnosing vibration, wear, or balance issues.
Spend the first 6-12 months primarily in the Cincinnati shop learning systems and procedures, with ongoing mentorship from senior field engineers and supervisors; merit increases available as knowledge and skill level grow.
After the training period, travel to customer sites nationwide to perform installations, maintenance, and troubleshooting, upholding strict safety, quality, and communication standards on every assignment.
Contribute to a family-oriented culture that values loyalty, teamwork, and craftsmanship.
Fit Traits
Mechanically Curious. Mechanically inclined veterans and early-career technicians who want to learn, travel, and build a career maintaining high-speed centrifuge systems.
Team-Oriented and Humble. Team-oriented, humble, and eager to learn through hands-on experience.
Requirements
- Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
- Military background (E4-E5 or equivalent) or 2-5 years of hands-on mechanical maintenance experience preferred.
- Experience working with tools, mechanical systems, or industrial equipment.
- Strong troubleshooting, communication, and teamwork skills.
- Willingness to travel after training (approximately 60-70% travel nationwide).
- Possession of a basic mechanic's tool set (specialty tools provided).
- Valid driver's license and clean driving record.
Benefits
- Privately owned, people-first company with 35+ years of history and a stable team with long employee tenure.
- Annual earning potential: $58,000-$73,000, based on experience and overtime (typically 15-20 hours per month).
- All travel expenses covered (meals, lodging, etc.); company-provided tools for specialty work.
- Eligibility for merit increases with demonstrated skill progression.
- Comprehensive benefits package and long-term career path.